ESET will not end Windows XP products support

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After 8th April 2014, Microsoft will no longer provide system updates for Windows XP.
ESET will support the Microsoft Windows XP versions of ESET products at least until the end of April 2017.

Q: What exactly happens on April 8, 2014? Will Windows XP stop working?
A: On April 8, 2014, Microsoft will release its final security updates for Windows XP, and stop providing support and fixes for it. The operating system will still function the same way it has, and all old updates and fixes will still be available. Regular system updates are used to repair exploits and patch existing security vulnerabilities.

Q: Will ESET products and virus definitions on Windows XP still be updated?

A: Yes. At least until the end of April, 2017 ESET will maintain support for customers with ESET products installed on the Windows XP operating system and will continue to offer the following services during that period:

  • Regular virus signature updates for the latest threats
  • Consistent updates to other parts of the antivirus engine
  • ESET Customer Care support requests

Currently, ESET still supports and provides updates for endpoint products that work with Windows NT 4.0 and Windows 2000, both of which reached end of life (EOL) status in 2004 and 2010, respectively.

Q: Will all versions of Windows XP cease being supported by Microsoft after April 8, 2014?
A: No, not all. Windows XP Professional for Embedded Systems, a special version of Windows XP used in devices such as cash registers, ATMs and ticket machines, etc., will be supported until December 31, 2016. However, that date is fast approaching and if you have devices running XP Embedded you will eventually need to replace or update them.

Q: Are other Microsoft programs going to cease being supported?
A: Microsoft Office 2003 will no longer be supported after April 8, 2014. The next major end of life date is July 14, 2015, which is for Windows Server 2003. If your office has any servers left running Windows server 2003, you should be planning on updating or replacing them as well.

Q: I have to run Windows XP and cannot upgrade or replace my PC. Is there anything I can do to protect myself?
A: Make sure that your copy of Windows XP is fully patched and all your applications are on the latest versions with the latest patches as well. Please note that while your service from ESET will not change, your system could become more vulnerable to threats because it will no longer receive regular system updates from Microsoft.

We recommend that you use the latest version of your ESET product to maintain the highest degree of protection possible with the non-updated Windows XP operating system.

To maintain the highest level of security, we recommend that you upgrade your operating system or move your important data onto a computer with a more current operating system.

by Urban Schrott and Aryeh Goretsky


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