SIM swap scam: What it is and how to protect yourself

Here’s what to know about attacks where a fraudster has your number, literally and otherwise. SIM swap scams have been a growing problem, with fraudsters targeting people from various walks of life, including tech leaders, and causing untold damage to many victims. Here’s why you should be on the lookout for attacks where someone can upend your … More SIM swap scam: What it is and how to protect yourself

Tech support scams and the call of the void

The importance of providing the best possible after-sales service to customers. L’appel du vide is an expression meaning “the call of the void”, with a similar meaning to what Poe called The Imp of the Perverse: you might define it informally as the sudden irresistible urge to do something harmful, to oneself or perhaps to others. I … More Tech support scams and the call of the void