6 common Geek Squad scams and how to defend against them

Learn about the main tactics used by scammers impersonating Best Buy’s tech support arm and how to avoid falling for their tricks. For three decades, Geek Squad has been a trusted name in tech for anyone needing IT support. The Best Buy subsidiary dispenses diagnostics, repairs and advice to consumers across the US in-store and … More 6 common Geek Squad scams and how to defend against them

Tech support scammers are still at it: Here’s what to look out for in 2023

Hello, is it me you’re looking for? Fraudsters still want to help you fix a computer problem you never had in the first place. Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested social engineering tricks, they’ve had considerable … More Tech support scammers are still at it: Here’s what to look out for in 2023

Losses from Business Email Compromise scams rising fast and furious

In 2017, the victims of BEC fraud were stung for $676 million, almost double the loss totals reported in the previous year. The FBI’s Internet Crime Complaint Center (IC3) received a record-high 301,000 complaints of internet-facilitated fraud and other cybercrimes in 2017, with reported losses adding up to $1.42 billion. Pegged at over $676 million, … More Losses from Business Email Compromise scams rising fast and furious

Tech support scams and the call of the void

The importance of providing the best possible after-sales service to customers. L’appel du vide is an expression meaning “the call of the void”, with a similar meaning to what Poe called The Imp of the Perverse: you might define it informally as the sudden irresistible urge to do something harmful, to oneself or perhaps to others. I … More Tech support scams and the call of the void