The ESET Professional Service Automation (PSA) plugin tracks license usage, creates billing adjustments, monitors dynamic groups from the ESET PROTECT Server, and automatically creates tickets within the PSA software. In the beginning, managed services sought to ease technical burdens on companies by passing them on to external providers who are experts in their respective fields. … More Time is money. How the new ESET Professional Service Automation plugin makes the life of a Managed Service Provider easier