ESET Ireland

91% of customers would recommend ESET according to Gartner Peer Insights*. ESET has been peer-recognised as a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms report.

97% of Gartner Peer Insights users gave ESET PROTECT a 5-star or a 4-star rating*. Customers appreciate ESET’s solution equally for Product Capabilities, Sales Experience, Deployment Experience and Support Experience with a rating of 4.6 out 5 for each category*.

Zuzana Legathova, Senior manager of Analysts and Testers Relations comments on our results in the 2023 Gartner Peer Insights Voice of the Customer report:

According to Gartner, “The “Voice of the Customer” is a document that synthesises Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.” The report further mentions that, “Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.”

*based on 142 total reviews as of 30 June 2023.
GARTNER is a registered trademark and service mark, and the GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge and PEER INSIGHTS are trademarks and service marks, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from ESET.